Holiday Inn Louisville East - Hurstbourne, an IHG Hotel

I can’t say enough good things about HolidayInn Louisville East Hurstbourne by IGA. We stay every year when we attend the truck show. Rooms are always clean, smell good, and suitable for us . The staff is amazing! One highlight is we don’t have to leave to go eat a good, classy meal. You don’t have to drink to get a good meal . The bar and kitchen is open until 10pm. We almost always eat breakfast and dinner there. The bartender and waitress Jacqueline goes above and beyond . Elevators are always in working order. I can’t find one negative thing to say about the facility or the employees.

There was two males when I checked in on august 30 late night(didn't get their names)they were outstanding, friendly and courteous..they worked the whole weekend on the evening and late night shifts. Outstanding customer service ! As well as when I checked out there was a women this morning in am Sept 2 she was very friendly and had awesome customer service as well! All around great experience, wonderful comfy hotel! Will visit again!

The employees were very nice and helpful

We had a whole bunch of pickup trucks with trailers and not only were there plenty of places to park without imposing on other guest automobile parking, but the staff was very accommodating and understanding.